Critical data now at customer finger tips due to Elbee business intelligence software
MAIA 1KEY BI to aid in optimizing customer service through supply-chain-specific analysis and reports
Elbee Express has become the first express delivery company of the country, to place in the hands of its customers not only the consignment but also the business information pertaining to it, and the ability to generate from it reports customized to his needs.
“Elbee is the first company in India to place such a facility in the hands of our customers,” said Shirish Gariba, Chief Information Officer, Elbee Express. “We believe that if the shipment belongs to our customer, so does the information and we have now given him a very simple way to analyze this information, and generate reports customized to his needs.”
The deployment of this software allows users, including customers and employees to share critical information, such as operational service levels, sales and receivables outstanding data, without having to sift through reams of reports and data.
Elbee has achieved this by incorporating the MAIA 1KEY business intelligence reporting and analytics software, which provides its end-users with customized analysis and reports. The software has been developed by MAIA Intelligence, India’s first provider of powerful business intelligence software for reporting and analysis.
This translates into information availability any time. It gives information from one single repository and the ability to do analysis, and also saves costs as employees can create their own reports. The increased efficiency has greatly enhanced Elbee’s customer confidence and loyalty.
“Timely information is very critical for a service organization,” added Mr. Gariba. “It gives freedom to the stakeholders and simplifies their work, which is a significant value-add to the services we already have on offer.” Sanjay Mehta, CEO of MAIA Intelligence said, "We are very happy that a leading logistics & express delivery company Elbee Express has selected MAIA’s 1KEY BI Software to drive its business, and made it as an integral part of decision making process. With its emphasis on information self-service and collaboration, 1KEY BI truly represents the next generation of on-demand BI tools”.
This initiative is in line with Elbee’s commitment to constantly improve and innovate with the rapidly changing, competitive and dynamic Indian logistics industry to provide optimum service to its customers.
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About Elbee Express
Elbee Express is one of the leading express companies in India. The company has an integrated express services network which covers over most geographical areas within India. Elbee Express offers swift and definite transportation and distribution of its customers’ consignments which include documents, parcels and commercial goods. With the Company’s web-based tracking system, eTABS, Elbee Express offers its customers up-to-date information from point of pickup to point of delivery. For more information about the company, visit http://www.elbee.in/
About MAIA Intelligence, India
MAIA Intelligence is a company committed to developing and continually improving powerful Business Intelligence reporting and analysis products to meet the needs of corporate implementations, application service providers and value-added resellers. MAIA products offers reporting solution which are comprehensive, affordably priced and are easy to learn, use, deploy and maintain. These products are next generation reporting solutions built from the ground up on .Net technology. These products are built keeping in mind the customers' current and future needs in mind, providing feature-rich solutions that are built on standard technologies.
MAIA Intelligence products can help to unlock the full potential return on a BI investment by providing visual reporting and guided analysis for business users. MAIA Intelligence software products are geared toward business users with needs not met within their existing BI tools. MAIA Intelligence Products provides a very intuitive, interactive and highly visual interface that lets users see problems, both summary and details, in an easy way.
More information about MAIA Intelligence can be found at http://www.maia-intelligence.com/index.htm
For further information please contact:
MAIA Intelligence
Ashvir Khurana
EXL Public Relations
Ph # +91 09820382155
Email: ashvir@exlpr.com
Dhiren Gala
MAIA Intelligence Pvt Ltd,
+91 9920249395
Email: dhiren@maia-intelligence.com
Adfactors PR Pvt Ltd
Sai – 9821057181
Shubha – 9969439986
Vidya - 9819457848
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