Drishti-Soft Solutions Receives a 2008 IP Contact Center Technology Pioneer Award from Customer Interaction Solutions Magazine

Drishti's communications suite applauded for its flexible architecture, high business availability,security,future-proof adaptability,need-based business packaging that yields quick return on investment (ROI) for Contact Centers.

Gurgaon, Haryana, IND, 2008-06-18 16:40:27 (IndiaPRwire.com)
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Drishti-Soft Solutions announced today that Technology Marketing Corporation's (TMC) Customer Interaction Solutions magazine (www.cismag.com) has named DACX Ameyo TM as a recipient of a 2008 IP Contact Center Technology Pioneer Award.

"At Drishti, we are working towards bringing a jaw-dropping price-performance proposition to Contact Centers and Enterprises that need feature-rich and flexible IP-based technology infrastructure. TMCNet's award recognizes Drishti's efforts of creating and delivering world class communications solutions to enterprises." says Ankur Sharma, Marketing Manager at Drishti.

DACX AmeyoTM has been created with the philosophy of empowering Contact Centers to respond to their ever-changing business needs, while providing the ultimate experience to their esteemed customers. It allows easy migration while reducing development, implementation and support costs.

"The comprehensive communications suite has been designed with a view to offer need-based business packages as per specific requirements of enterprises. This approach empowers enterprises to extract the most from their technology while keeping their technology costs manageable," says Sachin Bhatia, co-founder and VP, Business Development at Drishti.

DACX Ameyo™ ensures business availability for Contact Centers and Enterprises so that businesses are always accessible to their ecosystem comprising of customers, partners, vendors and departmental units. It is already powering communications for many contact centers in India, and other emerging countries.

The 2008 IP Contact Center Technology Pioneer Award recognizes companies that have created a groundbreaking, successful IP contact center product or service. "Drishti-Soft Solutions has proven to our editorial team that DACX Ameyo™ is a groundbreaking IP contact center technology," said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions.

The IP Contact Center Technology Pioneer Award winnerswill be highlightedin the July, 2008 issue of Customer Interaction Solutions magazine.

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Drishti is a leading provider of Contact Center & Enterprise Communications Solutions. Its award-winning flagship offering – DACX™ Contact Center Suite has been a huge success in India and Philippines and has become the leader in the Small and Medium Enterprises (SME) segment in India within a span of two years. Drishti is currently building Communications technologies for the upcoming next-generations Enterprises, empowering them to manage their needs to dynamically manage Business Processes, Interactions, Workforce and Service Levels on emerging Unified Communications (IP Telephony, Unified Messaging, Conferencing, Presence Management, and Application Collaboration).

With a strength of over 150 clients, Drishti serves across various verticals such as Telecom, Technology, Financial Services, Outsourcing, Market Research, Directory Snd Travel & Hospitality. Distributed across five offices in two countries, Drishti’s expert workforce comprises of more than 70 individuals across R&D, Sales & Marketing, Engineer and Support units.Please visit www.drishti-soft.com for more information.

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For more information, Please contact:

Preeti Gaur
Marketing Manager
Drishti-Soft Solutions

Phone: +91-124-4771000

You can also visit www.drishti-soft.com for more information.

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