Courtyard by Marriott, Gurgaon holds M Day- Making it happen!
In an endeavor to boost sales closer to the month end, Courtyard by Marriott, Gurgaon recently hosted its bi-monthly 'M Day-Making it happen!' M-Day stands for more; more in terms of customers, revenue, associates and opportunities. The purpose behind this initiative was to celebrate the hotel's relationship with its valued customers and develop the on-going relationship by providing indispensable services in order to ensure customer satisfaction. On M-Day business is driven across through effective customer communication and closing of loose ends.
Tweet-- In an endeavor to boost sales closer to the month end, Courtyard by Marriott, Gurgaon recently hosted its bi-monthly 'M Day-Making it happen!' M-Day stands for more; more in terms of customers, revenue, associates and opportunities.
The purpose behind this initiative was to celebrate the hotel's relationship with its valued customers and develop the on-going relationship by providing indispensable services in order to ensure customer satisfaction. On M-Day business is driven across through effective customer communication and closing of loose ends.
At Courtyard by Marriott, Gurgaon, associates of all levels gathered together at a special lunch organized to celebrate the raving success of the hotel, customer service and new business development. Also known as Marriott Asia Pacific's New Closing Day, the initiative was held at all Marriott hotels across the Asia Pacific region.
Speaking about the initiative, Pariva Rustagi Director of Sales & Marketing Delhi, quoted, "The M-Day-Making it happen! Initiative is a unique way to show the brand's support to its hard working associates. It is also a way of letting our customers know that we constantly strive to add more value to their business and their customers, provide their travelers and delegates with more options and reward their loyalty with more Marriott Reward Points."
Injecting additional motivation to the 'M Day- making it Happen!' initiative is the recognition plaque from Marriott International awarded to the hotel or cluster that produced the maximum revenue out of their day. The best practice is shared across the region.
Notes to Editor
About Marriott International Inc. (NYSE:MAR)
Marriott International is a leading lodging company with more than 3,100 lodging properties in the United States and 66 other countries and territories. Marriott International operates and franchises hotels under the Marriott, JW Marriott, The Ritz-Carlton, Renaissance, Residence Inn, Courtyard, TownePlace Suites, Fairfield Inn, SpringHill Suites and Bulgari brand names; develops and operates vacation ownership resorts under the Marriott Vacation Club, Horizons by Marriott Vacation Club, The Ritz-Carlton Club and Grand Residences by Marriott brands; operates Marriott Executive Apartments; provides furnished corporate housing through its Marriott ExecuStay division; and operates conference centers. The company is headquartered in Bethesda, Md., and had approximately 151,000 employees at 2007 year-end. It is ranked as the lodging industry's most admired company and one of the best companies to work for by FORTUNE®, and has been recognized by the U.S. Environmental Protection Agency (EPA) with the 2007 Sustained Excellence Award and Partner of the Year since 2004. In fiscal year 2007, Marriott International reported sales from continuing operations of $13 billion. For more information or reservations, please visit our web site at www.Marriott.com.
