U.S. Defense Security Services Gets Lean with Serena Software
Mashups Improve Myriad Business Processes With Huge Cost and Man-Hour Savings Per Month
Tweet-- As the U.S. government strives to do more with less, federal agencies are learning that Lean Business Process Management (BPM) is a must. That’s why the U.S. Defense Security Services (DSS) tapped Serena Software to help them streamline current business processes, automate workflows and tasks, and achieve more efficiency with the company’s Lean BPM solutions.
With Serena’s solutions, the U.S. Defense Security Services, which protects the nation’s technological base and protects classified information, has been able to:
- Automate five processes including configuration management, hardware/software procurement, and software distribution.
- Increase its configuration management productivity fivefold. What used to involve disparate processes for its various applications, as well as significant manual overhead, is now automated up to 80 to 90 percent.
- Make procurement contracts available online and, in the future, automatic notifications will inform managers when maintenance agreements are about to expire.
- Begin planning a new requirements process, which will help them go from processing just 20 to 60 items per week, to 100 to 200 items per week.
Notes to Editor
About Serena Software, Inc.
Serena is a privately owned company, headquartered in Redwood City, California, with 29 offices in 14 countries and more than 800 employees. Serena provides software on premise and on demand to over 15,000 customers including 96 of the Fortune 100. Serena enables teams of programmers to become more efficient by standardizing and automating development processes across both mainframe and distributed environments. Serena enables IT business analysts and power users to improve productivity with a new generation of Web 2.0 tools to build Business Mashups. Serena Business Mashups can be used to automate common, everyday processes; they are visual and do not require coding. Serena also enables IT executives to gain visibility into their projects, resources and costs – CIOs should have access to the same quality of information about IT as the CFO has about Finance. For more information on Serena, visit http://www.serena.com.
Serena is a registered trademark of Serena Software, Inc. All other product or company names may be trademarks of their respective owners, and their use is intended for identification purposes only and not in association with or as sponsorship or endorsement by such owners. Copyright © 2009 Serena Software, Inc. All Rights Reserved.