Tavant Technologies, a leading provider of warranty chain management systems and IT services, and Club Car, an Ingersoll Rand (NYSE: IR) company and a global leader in golf and utility vehicles, successfully deployed the Tavant Technologies’ Warranty and Repair Management Platform to manage warranty claims and related business processes at Club Car. Tavant Technologies announced this today at the start of 4th Annual Warranty Management Summit in Atlanta, GA, USA.

This new warranty chain management platform will enable Club Car to further enhance its service quality and warranty claims management efficiency. Club Car selected Tavant’s Warranty Platform for its end-to-end robustness, feature completeness and modern, web-based technology foundation.

“I am very happy with the results of this initiative. I consider this implementation to be among the best I have seen at Club Car. ”, said Tracy Vance, Vice President - Information Technology at Club Car. “My project team has enjoyed working with the Tavant team.” added Melissa Powers, IT Project Manager at Club Car.

Tavant’s Warranty Management Platform allows manufacturers to fully automate warranty claims processing end-to-end - including supplier recovery, parts management, extended warranty and service quality management. Tavant provides extensive rules and roles-based automated claims adjudication and process workflow to minimize processing cost. Tavant also provides a full spectrum IT services to act as a SLA-based end-to-end partner in the operations, maintenance & enhancement of the warranty platform.

“We are excited about the successful launch of Tavant WRM solution at Club Car” says Hassan Rashid, SVP - Sales & Marketing at Tavant. “I am confident that Club car can further improve customer satisfaction and generate rapid ROI".

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About Club Car and Ingersoll Rand

Club Car, an Ingersoll Rand company, is a manufacturer of golf, utility and transportation vehicles.

Ingersoll Rand is a global diversified firm providing products, services and solutions to enhance the quality and comfort of air in homes and buildings, transport and protect food and perishables, secure homes and commercial properties, and increase industrial productivity and efficiency. Driven by a 100-year-old tradition of technological innovation, we enable our customers to create progress and a positive impact in their world. For more information, visit www.ingersollrand.com.

About Tavant Technologies

Tavant Technologies is a global IT solutions and services provider with a focus on improving Service Operations through technology. Tavant has extensive domain experience and offers industry leading integrated solutions for end-to-end management of Service Operations. These solutions include Warranty & Repair Management, Service PRM (Partner Relationship Management) & Service CRM and an integration hub to efficiently connect core Service Operations systems, processes, applications, & data and provide a one-stop portal for all the users. For further information please visit www.tavant.com.