Lattice Bridge Infotech launches innovative HRMS solutions using Automated Speech Technology

Candidate Scan & Employee self services launched; Candidate scan can automatically handle over 1 million calls a day; Multi-language speech technology with English output; Brings about 50-80% efficiency and productivity in HR services; Reduces time to recruit, increases reach and productivity

Chennai, Tamil Nadu, IND, 2008-08-07 15:52:04 (IndiaPRwire.com)

Lattice Bridge Infotech Pvt Ltd (LBIT), the pioneers in the field of Voice Technology, based out of Chennai, has launched new HRMS solutions to foray into the HR domain under the Enterprise Efficiency & Productivity suite’ of products. Three of the productsCandidate Scan, Employee Self Service and Dialogue Tracker have been developed by the company with the aim to optimize HR operations using Voice Technology to increasing productivity and can be customized based on client requirements.

Candidate Scan - Walk in interviews will soon to be replaced by “TALK IN INTERVIEWS”. Candidate Scan breaks geographical distances, time factor (24 X 7), language barrier and can handle over 100000 calls every days (image IT companies being able to recruit from over 1200 engineering colleges without even having to visit them). Features include candidate screening system to filter candidates at each level based on predetermined parameters, interview scheduling with respective department heads, multiple language (11 Indian languages at present), administering tests (psychometric, computing skills etc) with the final output converted to English and most importantly checking authenticity of the candidates by use of Speech Biometrics.

Employee Self Service - another unique HR solution developed by LBIT, enables employees to call a pre published number and reach out to the different HR functions such as work schedules, leave management, salary details, taxations, benefits, provident funds and deadlines, through a telephonic interface. The solution is most appropriate for organizations where the employees are scattered geographically. It performs real time communication using existing employee database and updates all requested changes with maximum security. It helps free HR resources to focus on core functions thereby increasing productivity and efficiency multifold.

Dialogue Tracker is an application that enables communication management at call centers and prevents leakage of Intellectual Property through telephones. The technology can be used for recording of voice/dialogue from telephone networks for review at a later date. Apart from recording, the application also maintains call and line records such as start time, end time, Agent ID, Call ID and phone number.

Speaking about the new innovation, Mr. Mohan Ram, MD of LBIT said “Voice technology provides a breakthrough in information management and transmission. We have developed our HR product line based upon voice technology, with the idea of simplifying various operations like recruitment, security and employee relations, which in turn aid in cost cutting and increasing efficiency.”

Lattice Bridge Infotech has over forty ready - to - deploy voice applications for industries like Airlines, Banking, e-governance, finance, health care, insurance, logistics, manufacturing and media and entertainment, and travel. LBIT also boasts of a strong clientele which includes Airtel, BSNL, Indian Railways, State Bank of India, Tata Indicom, Container corporation of India, Etihad Airways-UAE and ADNOC-UAE.

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About Lattice Bridge Infotech:

Lattice Bridge (LBIT) a pioneer in the Speech Technology space empowers people to communicate with information systems using voice commands. LBIT’s cutting edge speech technology & tools helps in delivering high-value, low-cost information solutions in record time. At LBIT, People, Product and Processes converge to provide the competitive advantage that upwardly mobile organizations need today to success in their business.

Started in 2002, LBIT is a group company of TeNeT (group of IIT, Madras headed by Prof. Ashok Jhunjunwallah) and is a SIDBI Venture Capital supported organization. LBIT and TeNeT jointly develop Speech Technology products for the Indian and global markets.

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